How do I calculate the shipping cost on an order? To find out the total cost of your order, simply add the product(s) you would like to purchase to your Shopping Cart. You can then view your Shopping Cart to get the total cost of your order, including the cost of the shipping.
How much do you charge for shipping?We charge for shipping based on real-time rates for the weight of the item(s) being shipped. Our shipping prices are VERY reasonable! Unless otherwise stated, all products DO NOT include shipping costs. Shipping costs are calculated on the Shopping Cart page.
Where am I able to ship my order to? We can ship anywhere in the world. Please note: international orders are subject to customs fees and tariffs, and complete shipping charge must be paid prior to order completion. Please email us with questions.
From what location will my order ship? Our headquarters are near Morro Bay, CA and our warehouse is in Oakland, CA. Orders will ship from one of those two locations.
Who do you use to ship? We utilize FedEx, UPS or United States Postal Service for all deliveries depending on the circumstances.
Can I ship C.O.D. or to a P.O. Box? We do not ship COD. We can deliver to a Post Office Box. If UPS is required, please provide a physical street address.
How long does it take for you to ship my order? Every effort is made to process and ship your order within three business days, and shipping time is dependent on stock availability.
*Please note that shipping via USPS Priority International may cause delays up to 6 months from shipment. Tracking is not available beyond U.S. territory. For a more timely delivery to an international address, please choose an alternate method.